Hilton Naples

The hotel was first class no negatives at all

Do not use the Shula restaurant adjoining the hotel an absolute rip off. It was one of the worst experiences I have had. Value for money was disgusting especially as in us everywhere else is exceptional.

Excellent hotel- very comfortable room with everything you could ask for. Very nice pool area. Plenty of parking. Good value for money.

Quite relaxing, clean & comfortable. Leisure / Swimming pool excellent. Free Parking a big bonus. Staff extremely helpful & cordial.

The only negative. We booked for 3 nights & at check in we decided to stay a further night, however even though it was a week night we were charged a large extra cost. (Not very customer friendly)

Beach service (shuttle to and from the beaches, with chairs + towel + fresh water: really a plus!)

My Booking,com reservation wasn't on their records! First time ever! ... They said that the code wasn't theirs, and beside that they did not know how to call you to check the situation! Then they gave us an upgraded room (a suite), probably the very last room.

Clean, quiet and really nice and helpfull staff!

It was further away from town than i thought, but we had a car. There are some restaurants around which are within walking distance. I wouldn't hesitate to stay here again'

Front desk was exceptional.

Restaurant, Shulas was closed.

You get you're money's worth for sure. This place was amazing.

Great location, nice design of the hotel, clean. Plus - they are renting bikes for free

Personal - they charged us more, we had troubles to set the right bill (their fault and NO appology at all).Houskeeping did not give us towels, we called reception and houskeeping and wait 1,5 hour to get it. Next day we did not have toalet paper - never brought it however we called... Very poor concierge breakfast and snacks, extremely soft and uncomfortable beds. Our room was right above some air condition, NO view at all and VERY noisy all night, could not sleep at all!

Cleanliness & location

Excellent in every way!!!

This hotel is located near gorgeous beaches, great restaurants and shops yet it has a quiet, laid back vibe away from the busier hotels like The Ritz. It feels more like a boutique hotel than a commercial chain. Love that you can park your own car and there are no extra resort fees.

Rooms were excellent ,staff was very friendly and prompt to serve. Pool area is very relaxing, and Shula's restaurant is a big plus to the property .

The cleaning on the bathroom could be better.

It's enough

Everything!!

Nothing!

Breakfast at Shulas was very good